Last Updated: October 1, 2026

At Innovative Water Technology, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, iwatertechbd.com, purchase our products, or contact us for water purification and water treatment services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information when you use our website or services, including:

Personal Information

When you place an order, contact us, request a quotation, or submit a form, we may collect:

• Full name
• Phone number
• Email address
• Billing and delivery address
• Shipping information
• Company or organization details, where applicable
• Order and transaction details
• Any information you voluntarily provide to us

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Website pages visited
• Date and time of your visit
• Referring website
• General website usage information

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and deliver your orders
• To provide product and service information
• To respond to your inquiries and requests
• To provide quotations for water treatment solutions
• To communicate with you regarding your orders
• To provide customer support and after-sales service
• To improve our website, products, and services
• To understand website usage and improve user experience
• To prevent fraudulent or unauthorized activities
• To comply with applicable laws and legal requirements

We will only use your personal information for legitimate business purposes related to our services.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies are small text files stored on your device that help websites remember certain information about your visit. We may use cookies to:

• Keep our website functioning properly
• Remember user preferences
• Understand website traffic and visitor behavior
• Improve website performance
• Support marketing and analytics activities

You can disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Payment Information

When you make a payment through our website, payment information may be processed through a third-party payment service provider.

We do not intend to store complete payment card information on our own servers. Payment information should be handled by the relevant payment gateway according to its own privacy and security policies.

5. How We Protect Your Information

Innovative Water Technology takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted third parties when required to provide our products or services, such as:

• Delivery and courier providers
• Payment service providers
• Website hosting and technical service providers
• Analytics and marketing service providers
• Professional advisers or service providers
• Government authorities where required by law

Third parties are expected to handle your information responsibly and only for legitimate purposes.

7. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any external website before providing your personal information.

8. Marketing Communications

If you provide your contact information, we may occasionally contact you with information about our products, services, offers, or updates where permitted by applicable law.

You may request to stop receiving marketing communications from us at any time by contacting us or using the available unsubscribe option in the communication.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing services, maintaining business records, resolving disputes, and complying with legal obligations.

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

10. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Request information about how your data is used
• Opt out of certain marketing communications

To exercise any applicable privacy rights, please contact us using the information provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.

Innovative Water Technology

Website: iwatertechbd.com
Phone: 01674888000
Email: Contact us through the official website.

We are committed to handling your personal information responsibly and providing a safe and trustworthy experience for our customers.